If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 30 days of receipt. You must notify us in writing within 14 working days of placing your order, by post or email of your intention to do this. We will issue a refund, credit or exchange the item for a different size / colour if preferred. Delivery charges are only refundable if you have canceled your entire order within the 7 day Cooling-Off Period or where the goods are faulty and a refund is made. Where you require an exchange, for example, because a size has been incorrectly ordered, we will make a £3.95 charge or deduct the value from Reward Points where available, to cover re-delivery costs. (Note: For larger items such as wheels, smart trainers, this charge may vary and you will be informed of the price before the item is sent). Payment for this must be provided before we will send out the replacement item.įor European and International orders the charge will vary depending on the current cost of delivery to that country. WING PRO COMPACT SOFTWARESorry, we cannot accept returns of books or software where any seals have been broken or working products that have been used.įor an accurate price, please contact us before returning your item.
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